मेहता यांनी सांगितले की, नागरी विमान वाहतूक महासंचालनालय (DGCA) आधीच संपूर्ण घटनेची चौकशी करत आहे. इंडिगोने या व्यत्ययाची मूळ कारणे ओळखण्यासाठी आणि भविष्यात अशीच परिस्थिती पुन्हा येऊ नये म्हणून बाह्य तांत्रिक तज्ञांना नियुक्त करण्याचा निर्णय घेतला आहे. त्यांनी असेही सांगितले की ,संकटकाळात बोर्ड पूर्णपणे सक्रिय राहिले आणि नेटवर्क स्थिर करण्यासाठी सीईओ पीटर एल्बर्ससह सर्व वरिष्ठ अधिकाऱ्यांसोबत सतत काम केले.
\nसामान्य कामकाज पूर्ववत, पण विश्वास पुनर्संचयित करण्याचे आव्हान Indigo’s president।
\nअध्यक्षांच्या मते, इंडिगो आता तिच्या नियमित कामकाजात परतली आहे आणि दररोज १,९०० हून अधिक उड्डाणे घेऊन १३८ ठिकाणी सामान्यपणे सेवा देत आहे. तथापि, त्यांनी कबूल केले की प्रवाशांचा विश्वास परत मिळवणे सोपे होणार नाही. त्यांनी असा निष्कर्ष काढला की “आम्ही चूक केली. शब्दांनी नव्हे तर आमच्या कृतींनी विश्वास पुनर्संचयित केला जाईल.” दरम्यान, इंडिगोने एक्स (पूर्वी ट्विटर) वर एक अपडेट देखील जारी केला, ज्यामध्ये म्हटले आहे की कंपनीचे ६५,००० कर्मचारी ऑपरेशन्स पुनर्संचयित करण्यासाठी मनापासून काम करत आहेत. एअरलाइनची संकट व्यवस्थापन टीम अशा समस्या पुन्हा येऊ नयेत यासाठी दररोज उच्च व्यवस्थापन आणि ग्राउंड टीमशी बैठक घेत आहे.
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